Returns & Refunds Policy

Marple Gang Show is committed to providing all customers with the best service possible. This Returns & Refunds Policy sets out our current returns and refund practices and should be read carefully by all users.

This page was last updated on: 20/11/2020

Tickets are only refundable if returned at least two weeks before the performance date and resold on our website or via the box office before the performance starts. Refunds can only be made via the original payment method to the original payor. Electronic refunds may take up to 10 working days to arrive in the original payers account. All return and refund requests must be made through our online form available here. Queries can be directed to


Exception - Tickets purchased between 1st January 2020 and 16th March 2020 for any March 2020 performance may be returned and refunded without being resold at any time before 00:00 on 1st February 2021. To return tickets and request a refund for any March 2020 performance please click here.


We reserve the right to modify this returns and refunds policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Our current ticket returns and refund policy can be found at